Challenge: Migrate an operation with 80 employees to Home Office – Moya and Motta
The challenge of migrating the customer service operation and the entire legal operation to the Home Office made Moya and Motta hire Radar de Produtividade to manage their human capital remotely.
Customer scenario
Office structuring the infrastructure for remote work, need for a tool to monitor and manage the home office, monitoring productivity indicators and engagement with the work model.
Company Profile Area
The company in the legal sector with operations in bank collection services, having an operation with 145 PA’s.
Project Challenges
The company needed to monitor its employees working from home, their productivity and their commitment to remote work.
- Manage your human capital by identifying deviations;
- Able to map repetitive activities to automation and training;
- Provide the manager with a way to improve his management of employees;
- Provide an adequate tool for implementing the Home Office operation.
Result
- With the implementation of the Productivity Radar, the company has achieved significant improvements in its operation:
- Providing greater visibility of the operation for managers and directors;
- Achieving a better assessment of the company’s human capital;
- Managing to map the entire workflow and identifying points for improvement;
- Managing to implement proactive rather than reactive management.
DO LIKE MANY COMPANIES, TRANSFORM YOUR BUSINESS WITH PRODUCTIVITY RADAR.
Deposition
See some customers who transformed their management with Radar de Produtividade
