Organizational Entropy: How a Lack of Monitoring Increases or Chaos Itself in Good Times
Entropy, in physics, is the natural tendency of complex systems to lose order as time. In organizations, something very similar happens: even with good professionals and well-intentioned leaders, the routine becomes more confusing, more reactive and less predictable. Not because time piorou, but because, without monitoring and visibility of real work, small disorders accumulate until […]
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